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I put my trust in J&I when I met JJ, but when she won over my wife, I knew things would go well. Needless to say, she didn’t let me down.
The re-upholstery of six dining room chairs were exquisitely done. My wife and I could not be happier. I mustn't leave out how affordable the cost was.
I was expecting a month, but the job was completed in only 8 days.
Just wanted to drop you a note about the quality of service I received from you and your team in the purchase of my window treatments for windows in three rooms of my condo.
First, the products themselves. The discussion around our needs was complete; the samples provided met out needs, and selection was easy. We are very happy with each of the drapes.
Second, scheduling and delivery. You made appointments that were convenient for me, thank you. You were timely in "late notices," when you were delayed with another customer. I am amazed that you met your "late" times each time you needed to be delayed. You and your team went about the work of hanging and adjusting the drapes quickly and professionally. What a pleasure!
Thirdly, follow up. You have come through to meet each need I expressed. Although we are not yet done [I am awaiting the finials and the new pillows], I am confident that you will come through as you have done in the past.
I have already recommended you to friends, and I will post your card on the condo bulletin board if the condo board approves. That should happen later this week.
I look forward to further work with you, on my dining set chairs and on a small curtain for the connecting wall in the enclosed terrace. I will discuss these small projects with you when you deliver the finials and the pillows.
Thank you for your complete and professional service.
High quality and professional. Each piece has come out perfectly. And everyone is a pleasure to work with.
I met Irma (JJ's mother) years ago as I was walking past her shop in Swampscott. I admired her work with fascination and admiration and knew I wanted her to design my bedroom in Nahant. I was so thrilled and received many compliments on the quality of the craftsmanship as well as the design that Irma and JJ picked out. Todate I have used JJ on 3 occasions and been very satisfied with her work. Arelis is part of this wonderful team and loves doing the installations with JJ. "J and I Custom Drapes" just finished installing my new sheer drapes in my living room and I am again very pleased! Thank you for taking great care of this happy customer for 10 years!!
As a designer and a homeowner, I can't recommend J&I highly enough. Their professionalism, design acumen and unsurpassed communication skills made getting the first round of drapes and shades in our new home an absolute pleasure. JJ listened to my needs and preferences and helped me to realize the perfect look for our breakfast nook and family room. Arelis and the rest of the fabrication/installation team are perfectionists and wonderful to work with as well. Prices were competitive and the job was done much faster than others quoted. Can't wait to work on our next project together. Thanks again!
LOVE my roman shades!
I purchased a home in Danvers this past January and decided my circa 1900 foyer could use a classic yet modern touch. When I contacted JJ to tell her my needs, she was more than happy to assist. JJ delivers unsurpassed customer service. She goes above and beyond to ensure her clients are well cared for and more than satisfied. She helped with fabric selections, gave her much appreciated professional input when solicited and made the installation process a breeze.
If you're looking for customized window treatments and upholstering look no more because she's your girl!
Needed my boat's exterior upholstery redone in time for the start of the season. In less than a month, I had everything done when others quoted me 4-6 months delivery turn around.. incredible! Their fully stocked inventory, continual communication, and impeccable craftsmanship make this one of the best investments anyone can make when upgrading your boat's upholstery. Don't hesitate - they are the real thing!
J &I just installed curtains in my living room. The work is excellent and the installation was perfect and very professional. I was so pleased I am having them make pillows for the sofa to match the curtain.
We worked with J&I Drapes & Upholestry on a project for our living and dining rooms. They were professional, timely & delivered a satisfactory product. We had a vision of what we wanted to see and they were able to bring it to life. Would recommend them for any drape & upholstery project.
J&I did a great job reupholstering an ottoman that my dogs had destroyed. The piece is beautiful and is now on display in my dining room. You would never know this this updated piece was once so tired. Quite a transformation!